How it is made and why CTC matters
A description of something people do now, compiled from published accounts rather than from practice.
Whole spices are cracked and simmered, CTC black tea is boiled hard in the water, and milk and sugar are brought up together, often repeatedly. CTC is used because it survives the method: a delicate whole leaf would be stripped to bitterness within a minute. The manufacture and the preparation developed alongside each other.
There is no correct recipe
A description of something people do now, compiled from published accounts rather than from practice.
Spice composition varies by household, by region and by season — cardamom-led in some places, ginger-led in others, with clove, cinnamon, pepper, fennel and star anise appearing in different combinations. Presenting one version as authentic masala chai misrepresents the rest. Kashmiri noon chai is a different preparation entirely, salted rather than sweet.
A note on the word
TeaHQ's own reading of well-attested general knowledge, with no single source behind it.
Chai simply means tea in Hindi, Urdu and a number of other languages, so 'chai tea' is redundant and 'chai' in English naming a spiced milk preparation is a borrowing that narrowed the word. TeaHQ uses masala chai for the spiced preparation and notes the distinction rather than treating the English usage as an error.