Masala chai vs plain black tea

Chai is a preparation, not a tea. Understanding that resolves most of the confusion about why the leaf sold for it tastes harsh on its own.

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What is being compared

Why these get confused

'Chai' simply means tea in several languages, so 'chai tea' is a tautology and the word alone does not imply spices.

Point by point

AspectChai blend baseAssam
What it isSmall-particle CTC Assam, manufactured to extract fast and hard.Orthodox or CTC Assam sold to be drunk as tea.
How it is preparedSimmered with water, milk, sugar and spice, brought to the boil more than once.Steeped in hot water for a few minutes.
Why the leaf is cut so smallIt must stay visible through milk, sugar and spice, which whole leaf does not do.Leaf size is chosen for the character wanted in the cup.
Drunk plainHarsh and tannic, and not intended to be.Fine, with or without milk.
Is it a lesser teaNo. It is engineered for a job that whole leaf does badly.No.

The short answer

Judge the chai base by the chai, not by a plain cup. It is one of the clearest cases in tea of a product being designed for a preparation rather than for itself.

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